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An article by Anita Roddick, Founder of Body Shop.
I NEVER went to business school. I went to the
business school of life. And I did so from an early age. I was brought
up in an Italian immigrant family with a work ethic that teetered on
the verge of slave labour.
We got up each morning at
five to make breakfast for the local fishermen in our cafe in
Little-hampton and did not close until the last customer wandered home.
The other cafes opened at nine and shut at five. This was a clue to me
about what makes some people entrepreneuers and not others. Our cafe
was owned by ferociously determined immigrants; the others were not.
This
is an important difference, and the reason that I do not advise new
entrepreneurs to submit themselves first to the rigours of an MBA is
that business schools do not understand it. The conventional advice to
budding entrepreneurs is that they should groom themselves to be the
whizz-kid with a suit and a fascination for spreadsheets that bank
managers like.
Actually potential
entrepreneurs are outsiders. They are people who imagine things as they
might be, not as they are, and have the drive to change the world.
Those are qualities that business schools do not teach. An MBA can give
you useful skills that can applied to a life in business. But they will
not teach you the most crucial thing how to be an entrepreneur. They
might also sap what entrepreneurial flair you have as they force you
into the template called an MBA pass.
I
often get asked to talk about entrepreneurship - even b y hallowed
institutions such as Harvard and Standford - but I am not at all
onvinced it is a subject you can teach. How do you teach obsession -
because often it is obsession that drives an entrepreneur's vision? How
do you learn to be an outsidere if you are not one already?
In
the business school model, entrepreneurs are most at home with a
balance sheet, a cash-flow forecast and a business plan. They dream of
profit forecasts and the day they can take the company public. These
are just part of the toolboz of re-imagining the world: They are not
the defining characteristics of entrepreneurship.
The
problem with business schools is that they are controlled by, and
obsessed with, the status quo. They encourage you deeper into the world
as it is. They transform you into a better example of corporate man. We
need good administration and financial flair, after all, but we need
people of imagination too.
So here are 10 lessons that entrepreneurs need more than what they teach in business school.
Tell Stories
The
central tool for imagining the world differently and sharing that
vision is not accountancy. It has more to do with the ability to tell a
story. Telling stories emphasises what makes you and your company
different. Business schools emphasise how to make you toe the line.
Concentrate on creativity
It
is critical for any entrepreneur to maximise creativity and to build an
atmosphere that encourages people to have ideas. That means open
structures, so that accepted thinking can be challenged
Be an opportunistic collector
When
entrepreneurss walk down the street they have their antennae out,
evaluating how what they see can related back to what they are doing.
It might be packaging, a word, a poem or something in a different
business.
Measure the company according to fun and creativity
Business
schools are obsessive about measurement. The result is vast departments
of number-crunchers, but often little progress. What is most important
in a company - or anything else - is unquantifiable.
Be different, but look safe.
If
you are different, you will stand out. But do not take risks with
people who can make the difference btween sucess and failure,
especially if you are a woman trying to borrow money from the bank -
which is how I came to be turned down for my original loan.
Be passionate about ideas
Entrepreneurs
want to create a livelihood from an idea that has obsessed them; not
necessarily a business, but a livelihood. When accumulating money
drives out the ideas and the anger behind them, you are no longer an
entrepreneur.
Feed your sense of outrage.
Discontentment
drives you to want to do something about it. There is no point in
finding a new vision if you are not angry enough to want it to happen.
Make the most of the female element.
Companies
as we know them were created by men for men, often influenced by the
military model, on complicated and hierarchical lines and are both
dominated by authoritarian principles and resistant to change. By
setting up their own businesses, women can challenge these models and
will be welcomed by customer for doing so.
Believe in yourself and your intuition.
There
is a fine line between entrepreneurship and insanity. Crazy people see
and feel things that others do not. But you have to believe that
everything is possible. If you believe it, those around you will
believe it too.
Have self-knowledge.
You
do no need to know how to do everything, but you must be honest enough
with yourself to know what you cannot provide yourself.
Until they can teach these lessons, business schools will remain the whited sepulchres of the status quo.
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